Kimberly Fuller

someone really takes the time to listen to your needs

I visited the Midtown location today to get fitted for some new shoes and was greeted by the friendliest and most helpful guy named Nathan. He was so positive, outgoing, and helped me more than I could have imagined. I’ve always been a huge fan of Brooks running shoes bc 11 yrs ago that’s what the Brookhaven location suggested after my fitting and of course he brought out several different pairs of those shoes and they felt good but I wasn’t wowed and I think he could tell bc I couldn’t make a decision or make up my mind. Then he said hold on, I’ll be right back and brought out a few more running shoes and said just try these on. I put on the Hoka shoes and immediately knew this was the one! I’m so happy with my purchase and even happier with the customer service! It’s not often that someone really takes the time to listen to your needs and truly be genuine enough to really want to help you the best they can. Nathan must have spent 45 min with me or longer helping me. Truly an excellent experience! If you’re in the market for running shoes, go to the midtown location and ask for Nathan. He’s the best!! Thank you again, Nathan!