Kathy Nickerson

Jamee Was Awesome!

I just wanted to write a quick note to let you know that your sales associate, Jamie, gave me service over and above the call of duty last Friday. Unknown to me, the store was very busy with runners picking up their numbers for a 10K that day and initially I felt that I would probably get no service and almost walked out…

Jamie saw that I was confused and concerned, came up to me and asked if she could help. I was relieved because I was anxious to get some new shoes. I explained that I had recently started to put on about 20 miles/week on an old pair of shoes and my feet were hurting post walk. She talked to me about my needs, checked my feet for pressure points, brought out 5 or 6 pairs of shoes for me to try out, watched me walk to check my gait, and even helped me purchase a second pair of shoes on sale for just running around town. I was really impressed the way she truly cared about making sure I had the right shoes.

Now I’m not a runner; I’m pushing 60 years old and don’t know that much about running and shoes. Jamie treated me like a important customer/athlete and was very pleasant and understanding. Please thank her again for me; she was awesome.