I wanted to tell you how awesome your midtown crew is. I purchased a Tom Tom watch from your store that was not so great and they worked with me in changing it out for a Garmin ~ 2 weeks later. The Garmin has been so much better. The team was responsive and understood why I was unhappy with the product and understood that spending that amount of money should mean I get what I need. Returning electronics can be an awful customer service experience. Thank you so much for listening and for your willingness to work with me.